Mental Health services are targeted for adults who are seriously mentally ill and children/adolescents who are seriously emotionally disturbed or at-risk of becoming so. Initial access to our services is through our Information and Referral Unit. Staff members at our Mental Health Office are responsible for case managing ongoing services for consumers. The following services are provided by the agency either directly or via contracts with area service providers: Crisis Intervention Services including Telephone Counseling, Mobile Crisis, and Crisis Residential Services; Outpatient Services; Targeted Case Management (Intensive Case Management and Resource Coordination); Psychiatric Rehabilitation Services; Assertive Community Treatment Team Services; Facility and Community Based Vocational Programs; Residential Services; Family Support Services; Housing Support Services; Social Rehabilitation Services; Family Based Services; Peerline Services. The agency also offers Disaster Mental Health Services. Under the Student Assistance Program, mental health services are provided to students on site at area elementary, middle and high schools. Short-term inpatient services are provided by area hospitals on either a voluntary or involuntary basis. Service philosophy is consumer oriented (client-centered and strengths-based) with the goal of offering a continuum of recovery based services that allow persons to remain in their community. Services for children and adolescents are offered in accordance with CASSP core principals.
For the Mental Health Request for Proposals (RFP) document and RFP Questions, please refer to "Reports and Documents" under the Quick Access Links located on the County Website home page.
All county staff members are employed through the PA State Civil Service System and must meet the established criteria for each position. Non-county staff members are employed directly though the various agencies with whom we contract for services. Both county staff members and contracted staff members are required to meet the credentialing requirements of those regulations under which the various services operate.
Hope House3606 Hecktown RoadBethlehem, PA 18020Phone: 610-882-2008
Robbins Bower910 E. Emmaus AvenueAllentown , PA 18103Phone: 610-791-7878
These programs provide short-term residential services for individuals in psychiatric crisis, offering a safe and supportive environment for people who temporarily need assistance until they stabilize or until other arrangements can be made. The programs are licensed by the Commonwealth of Pennsylvania Department of Public Welfare, Office of Mental Health and Substance Abuse Services. Two or more trained staff members are on duty 24 hours a day, 365 days a year. The maximum capacity in each facility is eight persons with a length of stay for up to five days. The County Program may authorize additional time when warranted. Staff members focus on assisting consumers to resolve their immediate crises and to mobilize support systems and ongoing treatment in the community.
The PEER LINE is a toll-free phone number for people in Northampton County who are seeking a listening ear for additional support in their recovery from mental illness. The PEER LINE is peer-run and peer-friendly. Callers to the PEER LINE will speak directly to other individuals who have experienced the mental health recovery process.
Hours of operation: 8:30 am - 4:30 pm, Monday through Friday 1-855-PA-PEERS (727-3377) Recovery Partnership70 West North StreetSuite 101Bethlehem, Pa 18018
Since 1996, Northampton County Mental Health has had a disaster response plan and a Disaster Crisis Outreach and Referral Team (DCORT). These DMH professionals are trained to assist county residents following traumatic natural and human-caused events. Over the years, members of our team have assisted with debriefing staff from provider agencies and area schools following traumatic events. Members of the team have provided assistance at FEMA Centers that have been set up in response to the devastating floods that have occurred in our area. Copies of some of the educational handouts we distribute can be found onour Forms and Documents page (see DMH titled items).
Our program is involved in ongoing preparedness planning with the American Red Cross, local emergency management personnel, local police departments, Lehigh County Mental Health, and the coroners' offices in Northampton and Lehigh Counties . Key areas of concern at this time are: (1) pandemic flu; (2) transportation accidents, especially the possibility of any major airline crash involving Lehigh Valley International Airport; (3) HazMat incidents; (4) workplace violence that results in serious injuries/deaths; and (5) acts of terrorism such as the use of weapons of mass destruction.
Assessment and treatment services are offered via these programs that include psychiatric evaluation, therapy and ongoing medication monitoring. Services are individualized, strengths-based, and are not time-limited. Services for all age groups are offered here:
Cedar Point Family Services/New Directions(bilingual services available)2456 Brodhead RoadBethlehem, PA 18020Phone: 610-758-8011
Northeast Treatment Centers(does not accept Medicare)6 South Third StEaston, PA 18042Phone: 610-253-6760
Holcomb Behavioral Health(does not accept Medicare)929 Northampton StreetEaston, PA 18042610-330-9862
BET-EL(bilingual services available)307 E 4th StreetBethlehem, PA 18015Phone: 610-849-2291
Haven House1411 Union BoulevardAllentown, PA 18109Phone: 610-433-6181www.havenbhs.com
OMNI Health Services, Inc.226 Northampton StreetEaston, PA 18042Phone: 610-258-1300
OMNI Health Services, Inc.2100 Ferry StreetEaston, PA 18042Phone: 610-250-9300
Northeast Treatment Centers(does not accept Medicare)44 E. Broad Street; Suite 020Bethlehem, PA 18018Phone: 610-868-0435
Pinebrook Family Answers(serves children, adolescents, & adults)1101 Northampton StEaston, PA 18042
Pinebrook Family Answers(bilingual services available)(serves children, adolescents, & adults)402 N. Fulton StreetAllentown, PA 18102Phone: 610-432-3919www.pinebrookservices.org
Pinebrook Family Answers(serves children, adolescents, & adults)16 S Broadway, Suite 2
Wind Gap, PA 18091Phone: 610-863-8151www.pinebrookservices.org
For many consumers, clinics will offer prescription medications as a part of their treatment program. We've prepared a handout to help you get the maximum benefit from the medications you may be given.Important Information About Medications.pdf
The Drop-In Centers are open to all mental health consumers in Northampton County who are interested in meeting people and making new friends. They provide a friendly social atmosphere with scheduled daily activities including games, arts & crafts, discussion and education groups, vocational activities, and much more. Light refreshments are served daily. The locations are:
Northampton County Drop-In Center - operated by Recovery Partnership 70 W North StreetBethlehem PA 18018 Phone: 610-954-5501 Fax: 610-954-5702 E-mail: firstname.lastname@example.orgHours of Operation:Monday 3:00 PM - 8:00 PMTuesday 12:00 PM - 8:00 PM Wednesday 3:00 PM - 8:00 PMThursday 12:00 PM - 8:00 PM Friday 3:00 PM - 8:00 PM Saturday Closed
Easton Community Drop-In Center - operated by Salisbury Behavioral Health527B Northampton StreetEaston PA 18042Phone: 610-252-8420Fax: 610-250-9611Hours of OperationMonday 12:00 PM - 8:00 PMTuesday 12:00 PM - 8:00 PMWednesday 12:00 PM - 8:00 PM Thursday 12:00 PM - 8:00 PMFriday 12:00 PM - 9:00 PM Saturday 11:00 AM - 4:00 PM
Van transportation is available on scheduled days for transportation.
Modeled after the Fountain House program in New York City, the Clubhouse movement offers consumers interested in fulfilling work a guaranteed place to come, to belong, and to enjoy meaningful relationships as they seek the confidence and skills necessary to lead vocationally productive and socially satisfying lives. Here is their contact information:
Unity House Psychiatric Rehabilitation Program117 W. 4th StreetBethlehem, PA 18015Phone: 610-691-1580http://www.unityclubhouse.com
This site is open Monday thru Thursday from 8:30 am till 4:00 pm and Fridays from 8:30 am till 3:00 pm. Consumers are encouraged to stop by for a visit. After-hour social activities are also scheduled.
RHD (Resources for Human Development) operates Café The Lodge which offers (limited) vocational training and experience. The Lodge is a program developed as a part of the closure of the Allentown State Hospital. Click on the image below for the menu.For more information about The Lodge program, click on "Thriving with Mental Illness". Associated Production Services Inc. (APS)950 Pembroke RoadBethlehem, PA 18018Phone: 610-867-6659 APS is an affirmative industry program that provides an integrated, supported work environment in which trainees can experience employment in a manufacturing/packaging business. The facility operates from 8:30 am to 3:45 pm, Monday thru Friday. Workers at APS earn a training wage and this job can be a vehicle for developing the skills needed to attain higher-paying jobs throughout the community. Private Industry Council (PIC) 72 North 2nd Street Easton, PA 18042 Phone: 610-829-1244
VIA of the Lehigh Valley, Inc.336 W. Spruce StreetBethlehem PA 18018Phone: 610-317-8000
PIC and VIA are supported employment programs that combine vocational assessment, placement of a consumer in a competitive job, on-the-job training, and long-term support. The worker will earn competitive wages while working in a flexible, individualized, consumer-centered program, guided by a team that includes staff members from PIC or VIA, the Office of Vocational Rehabilitation, and NC Mental Health.
Administrative Case Management All consumers who are actively involved with the Northampton County Mental Health Program initially receive this level of care. Consumers will continue at this level throughout the time their cases are active with us, unless we find they require a higher level of care known as targeted case management. Administrative case management services are designed to first provide an initial assessment and determination of eligibility for other mental health programs. Once this is determined, initial and ongoing service planning will occur which will result in linkages to selected services, authorization of these services, monitoring of services received, and outreach from the assigned Administrative Case Manager.
Targeted Case ManagementTargeted case management refers to programs that provide intensive and goal-directed case management services to adults with serious and persistent mental illness. Services are targeted for those persons for whom traditional community mental health services alone have not been effective. This may include persons who have not achieved and maintained health and stability in the community and persons who, without these services, would continue to experience hospitalization, incarceration and/or homelessness). Caseloads are much smaller and regular face-to-face contact is required. Northampton County funds intensive case management services and blended case management services for adults. The blended program allows a person to continue to receive case management services from the same worker even though the frequency of contacts fluctuate. In order to provide intensive case management services and blended case management services to adults, contracts are held with community vendors including Northwestern Human Services, Holcomb Behavioral Health, Resources for Human Development and Salisbury Behavioral Health. Targeted case managers assist consumers in linking up to community and provider resources. These programs provide assistance to consumers in identifying, accessing, and learning to use community resources in meeting treatment/service plan objectives. These units also maintain emergency on-call services twenty-four hours per day, seven days per week. Services are guided by the principle that adults with serious mental illness can recover and live successfully in their communities when individualized services and supports are provided. Referrals for targeted case management services must be made through our regular intake process (via the consumer’s assigned Administrative Case Manager) if an individual does not have Magellan Behavioral Health services.
Assertive Community Treatment Teams Our most intensive outpatient case management and treatment services are offered by our Assertive Act Community Treatment Teams (sometimes referred to as community teams, and CHIPPS teams). These services were developed as part of our Community/Hospital Integration Projects Program (CHIPP) specifically to serve those individuals coming out of Allentown State Hospital and to divert others from needing long term hospital level care. These programs offer ICM level case management plus other team-delivered treatment and support services including emergency on-call services twenty-four hours per day, seven day per week, and the capacity for daily medication monitoring. Northwestern Human Services, Salisbury Behavioral Health and Resources for Human Development are the providers for these programs. As is the case with our other targeted case management programs, ACT services are targeted for those persons for whom traditional community mental health services alone have not been effective. This includes persons who have not achieved and maintained health and stability in the community and persons who, without these services, would continue to experience hospitalization, incarceration and/or homelessness. Referrals for ACT/CHIPPS team services must be made through our regular intake process (via the consumer’s assigned Administrative Case Manager).
Psychiatric Rehabilitation Services: (Program Based and Mobile) Staff in these programs provide skills, training, support, and education to assist consumers so that they can achieve successful community living. Site-based services are provided at a supported apartment site managed by Salisbury Behavioral Health. Mobile services are provided by Step-by-Step at scattered independent living sites. They involve the provision of services at the residences of consumers. Haven House provides a non-residential site based program at their facility which is co-located with their outpatient program. Referrals for these programs are made through the County program if an individual does not have Magellan Behavioral Health services.
Housing Residency PolicyTo be eligible for any type of Mental Health housing in Northampton County an individual must be a resident of Northampton County for a period of at least 30 days. An individual may establish residency by residing in a shelter, with a friend or family member, or personal care boarding home as long as it is located in Northampton County. An individual will not be placed on any of the Northampton County Mental Health housing waiting lists until residency is established as indicated above.Please contact the Housing Specialist or the CHIPP coordinator at (610) 829-4840 for all inquiries related to any of the housing or housing related programs.
Long Term Structured Residence (LTSR)This home serves 8 individuals and mental health treatment is provided in the home. Everyone has their own furnished room with a private powder room. This is the most restrictive setting available in the community. The program is staffed 24/7. Individuals may live at the LTSR as long as they require this level of care. A signed MA 51 form needs to be completed by a physician stating the individual requires LTSR level of care. COMHAR is the provider. Enhanced Community Residential Rehabilitation (CRR)/All Inclusive Residence (AIR)NCMH offers one AIR program. It is located in a rural setting and is operated by Resources for Human Development (RHD). The home serves 8 individuals. Everyone has their own furnished room. The program is staffed 24/7. A psychiatrist, psychiatric nurse, Certified Peer Specialist, therapist and case management staff are all included in this program. The home has a cat and a dog that reside in the home. Residents may live there as long as this level of care is required. Specialized Behavioral and/or Medical Homes These programs serve 3 or 4 individuals in a home. Everyone has their own furnished room. The programs have 24/7 staff. Staff is trained to deal with specific behavioral and medical needs. Mental Health treatment is not provided in these programs. Psychiatric treatment may be accessed through ACT, Partial Hospitalization Programs or traditional outpatient services. Individuals may live in these homes as long as this level of care is required. COMHAR, Access Services, RHD and Fitzmaurice are the providers for these homes.
Step-by-Step623 W. Union BoulevardBethlehem, PA 18018Phone: 610-867-2031Contact: Christine Stendell
The Mental Health Program funds 2 full-care group homes for adults that are operated by Step-by-Step, Inc. These homes offer access to 24-hour supervision for Northampton County residents who are diagnosed with a serious mental illness and require this level of care. Residents are assisted in acquiring daily living skills in order to move forward in their recovery and eventually live independently. The Main Street site operates with a behavioral modification philosophy and has a capacity of 12 beds. The Main Street CRR is considered to be transitional in nature with an average length of stay of about 6 months. Center Street (8 beds) is considered a longer-term CRR with average lengths of stay expected to exceed 1 year.
Referrals to these programs are made through the County program. Consumers must be active in the County Mental Health Program, have a serious mental illness, and have a need to acquire certain skills before moving to more independent living arrangements in the community. All programs are voluntary and residents are expected to abide by certain house rules.
There are 2 single apartments and 3 double apartments on 13th Street in Easton. These units are County subsidized. The apartments are managed by Step-By-Step Inc. Smoking is not permitted; furnished.
There are 10 independent apartments located on Packer Avenue inBethlehem. Salisbury Behavioral Health is the landlord for these apartments. These apartments are not subsidized, so applicants must have Valley Housing, a housing authority voucher, or be able to pay the rent independently. Pets are allowed, but must be approved by Salisbury Behavioral Health. Smoking is not permitted in these apartments; unfurnished.
Moravian IV, with 8 units, and North Street, with 2 units, are managed by Moravian Development Corporation. Apartments are subsidized. Smoking is not permitted; unfurnished.
The Lodge - Easton. There are 7 subsidized independent apartments managed by RHD on Butler Street. Electric is extra. Smoking is not permitted; unfurnished.
There are 5 independent apartments on 4th Street in Bethlehem. Step-By-Step (SxS) serves as the landlord. These apartments are subsidized Smoking is not permitted; unfurnished.Non-county; apply through Step-By-Step.
There are 10 (Northampton County) townhouse apartments located on Gordon Street in Allentown. These units are subsidized. Barbara Cooper of Valley Housing is the contact person for these apartments. Barbara can be reached at 610-866-0124. Smoking is permitted; unfurnished.Non-county; apply through Valley Housing.
Salisbury Behavioral Health manages 12 single independent apartments in Hellertown, in 3 buildings. Apartments are subsidized. Smoking in apartments is not permitted. A tenant may have an approved pet in his or her apartment; unfurnished.Non-county; apply though Salisbury Behavioral Health. Information about applying for an Independent Apartment can be obtained by calling our Information and Referral Unit at 610-829-4800.
NCMH offers 2 different types of supported apartments.
Salisbury House operates a site in Bethlehem. This site has 1 single and 5 double-occupancy apartments. These apartments are staffed 16 hours a day. The staff office is located on the second floor above an end unit of the apartment complex. All medications are kept in the staff office and all dosages are monitored. Staff work with residents to learn cooking, cleaning, grocery shopping and other daily living tasks as needed. Residents may live at this residence as long as they continue to need this level of care. All residents have their own bedrooms, but they share all of the apartment common areas with their respective roommate. The apartments are fully furnished. Smoking is not permitted.
Resources for Human Development operates a supported living program. The Lodge, program staffing is based on individual need. As these individuals progress in their recovery, staff time is adjusted accordingly. Residents in this program will live either in shared living or in their own apartment. When individuals no longer require the program they may remain in their apartment. There is a central lodge that serves as the hub for any employment/business related activities. The Lodge is also used for meetings and program group sessions. Graduates of the program may continue to participate in the Lodge activities as long as they would like. This program serves 12 individuals. There is no overnight staffing and no medication management; unfurnished. *One does not need to be a resident in The Lodge program to join and participate in Lodge activities. www.TheLodge-rhd.org
Short-Term Rental AssistanceThis program provides security deposit for qualifying individuals. This program is administered through Step-By-Step.
Respite CareRespite services are available on a limited basis for eligible children/adolescents who are actively involved with the county’s mental health services. The Youth Advocacy Program (YAP), and Valley Youth House (VYH) provide in-home services for children/adolescents. Respite services are intended for use in circumstances such as:
Housing ResourcesPlease use the link below to seek housing options for individuals who are in need of housing supports. This is a comprehensive list of all of Pennsylvania's housing resources for low-income/aging/disabled persons.
Recovery Partnership (formerly The Lehigh Valley Consumer/Family Satisfaction Team, Inc.) is an organization authorized by Northampton County Office of Mental Health to provide consumer satisfaction team services. Created out of the need for a reliable method of monitoring and reporting satisfaction within the mental health system, Recovery Partnership is a team of individuals who are either consumers of mental health services or family members of consumers, and those vested in improving the mental health system.
Recovery Partnership70 W. North Street, Suite 101Bethlehem, Pennsylvania 18018Phone 610-861-2741Toll Free 1-888-691-4278Fax 610-861-2781www.recoverypartnership.org Recovery Partnership listens closely to consumers and families to collect information and report on their level of satisfaction with services, in order to achieve a better understanding of what is working and what may need to be changed to improve consumer satisfaction.
Recovery Partnership Peer Services Program Brochure.pdf
Recovery Partnership Peer Services Workshop Information Sheet.pdf
Mental health Advance Directives (AD) or Mental Health Declarationsallow consumers to: (1) develop a better understanding of their illnesses, and (2) provide instruction on the development of personal recovery plans to be used in the event of decompensation in their mental health status.
By working with their physicians, therapists, and case managers to develop/revise personal written AD plans, consumers will have several advantages including:
Mental health Power of Attorney (POA) allows consumers to pre-select the person or persons they would like to have serve as their “designated health care agent(s)” (advocates and decision makers) during times when they are unable to do so for themselves. Developing/revising POA documents can be done at the same time the consumers meet with their physicians, therapists, and case managers about creating or updating their AD.
Sample fill-in-the-blank AD and POA documents can be found at these links:
Power of Attorney
Please be assured that AD and POA arrangements only go into effect when it is determined by two mental health professionals that consumers are unable to make treatment decisions for themselves. As soon as consumers regain the ability to make their own decisions, AD and POA arrangements no longer apply.