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Julie A. Bator, Administrator 

Kimberly Kichline, Assistant Administrator

Maura McGuire, Managing Attorney

Megan Dorwart - Program Director GPS

Glennie Racz, CPS Program Director

Rachael Schienholz, Permanency Program Director  

Lorraine Bartholomew, Ongoing Program Director

Jodi Matthews, Program Specialist Health Choices

Shannon Snyder, Program Specialist Quality Assurance

Paula Kenderski, Program Specialist Training Coordinator

Angela Ball, Program Specialist Planning & Contracts 

Linda Lewis, Fiscal Officer

 Child Protective Services Intake (CPS)

​      Child Protective Services (CPS) is a type of report received by the County Children, Youth and Services Division (CYF) from Childline regarding a child under 18 years old. These reports alleged child abuse in the form od physical abuse, sexual abuse, medical abuse, mental abuse or Creating A Reasonable likelihood of abuse. These reports are assigned to a CPS intake worker, and the worker will see the child and siblings within 24 hours of the report. The report will be assessed in 30 - 60 days, and can involve joint investigation by Law Enforcement Officers, depending on the type of report. Investigation Outcomes must be provided to the state in the form of unfounded, indicated, or founded. Unfounded means the incident did not happen or the injury did not meet the level of severity as defined by the Child Protective Services Law.  Indicated means the incident did occur, the child/reported is credible and consistent. Founded means the Court has determined the incident did occur. 
      The CPS intake worker will work with the family , the children, and as needed, with Medical personal or Law Enforcement. The Intake worker will be guided by the Children, Youth and Families Supervisor. The primary goal for the CYF staff is safety of the child(ren) while keeping the family intact whenever possible. The team will work with the family to find family and community supports to help keep the children safe, will work to enhance family strengths, and when needed will provide in home services to address needs. At the end of the investigation, the case may close, or of services are requested or determined to be needed the case will transfer to an ongoing unit.

 General Protective Services Intake (GPS)

​     General Protective Services (GPS) is a type of report received by Northampton County Children, Youth and Family Services (CYF). GPS reports are calls with concerns related to the safety, stability and general well-being of children under the age of 18 years. Reports can address a number of issues ranging from child supervision to home conditions to drug abuse.
     General Protective Services reports are handled by an intake caseworker over the course of the 60 day intake period. Services will occur within the family's residence. All work completed by a caseworker will be reviewed with a casework supervisor on a consistent and regular basis during case consultation/conferencing. "Risk" and "safety" will be assessed at every contact with the family. Assessment will be provided in an effort to validate /invalidate the referral allegations. In the event that services are warranted or necessary to address any identified needs, the Agency will be responsible for assisting the family with accessing the appropriate services/interventions.  

 CPS/GPS Ongoing

These units receives cases from the Child Protective Services and General Protective Services Investigation Intake Unit, following the conclusion of an investigation and a determination that ongoing monitoring and services are needed for the protect­ion of children in a family.  The services could include placement and protective services, which are ordered by the Juvenile Court.  These units arrange for the evaluation and treatment of abuse victims, perpetrators, non-offending parents and siblings as necessary.  These units are responsible for the coordination of all services and reporting to the Court on the progress/compliance of family members. Issues addressed include: lack of adequate care, subsistence and supervision of children, inadequate parenting skills, parental mental health, mental retardation, drug and alcohol issues which adversely affect parenting responsibilities.  Many of the families served have both younger and adolescent children, thus, adolescent services are also a part of the service delivery plan.

 Adolescence Services


 Foster Care






 Social Service Aide

 Family Group Decision Making (FGDM)

 Health Choices

 Quality Assurance

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