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 Our Mission

To protect children and youth from abuse and neglect through protective and preventive services designed to keep families together whenever possible and to assure children's safety, permanency and well-being. To prevent child abuse, neglect and exploitation; to ensure that all abused, neglected or otherwise dependent children are protected from further abuse and neglect in their own home or some other permanent home; and to provide for the well-being of children during substitute care. The agency is responsible to find permanency for children if they are not to return home. The Agency’s Core values are respect for families, mutual respect with colleagues and teamwork.
Because each child is precious and entitled to protection, security and the essentials of life, we will support and empower families, promote more direct community participation in our services and work in concert with other child and family service organizations. We will also create a work environment that encourages excellence and creativity, fosters best practice and supports professional development, all while exercising leadership in advocacy for services to children and families.  

 Our Vision

To provide social services to meet the needs of citizens of Northampton County to further health and independence.


Northampton County Human Services Building
Children, Youth & Families Division
2801 Emrick Boulevard
Bethlehem, PA 18020

Phone: (610) 829-4690
Office Hours: 8:00 a.m. - 5:00 p.m.

Emergencies only after 5:00 pm (610) 252-9060

PA Child Abuse Hot-Line 1(800) 932-0313

Safe Haven 1(866) 921-SAFE

Maria Torres

Kimberly Kichline
Assistant Administrator

Maura McGuire
Managing Attorney

Megan Dorwart
Program Director -General Protective Services

Glennie Racz
Program Director -Child Protective Services

Rachael Schienholz
Program Director- Permanency

Mary Heck
Program Director Ongoing CPS/GPS Services

Angela Ball
Program Specialist Planning & Contracts

Jodi Matthews
Program Specialist Health Choices

Shannon Snyder
Program Specialist Quality Assurance

Program Specialist Training Coordinator

Paula Karabasz

Melissa Hoch
Clerical Supevisor

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